1. What information does UsedJewelry.Net Jewelers collect from
our online customers?
For those individuals who visit our site but do not make a purchase, we
collect and store IP ("Internet Protocol") addresses during the
visit. No individualized information is collected, and the IP address is
not traced to a particular individual. Similarly, we collect information,
using that IP address, about the navigational or browsing activities of
our visitors. Again, that information is not tied to any name or other
personally identifying information but is used solely to provide
generalized demographic data, such as what geographic areas our visitors
are from and visitor browsing patterns. We cannot use that data to
identify you. For those who make a purchase on UsedJewelry.Net Jewelers, in order
to fulfill the order, we collect and store your name, address, shipping
information, email address, purchase data, and billing information.2. Does UsedJewelry.Net Jewelers use "cookies"?
"Cookies" are small pieces of information that are stored by
your browser on your computer's hard drive. We
only use cookies as one part of our security designed to protect you from
hackers, stealing your identity! Currently, after you login to
shop from each new computer during your first visit to UsedJewelry.Net Jewelers, we will
create a cookie containing a unique encrypted customer number key. Like
your bank PIN number it stops hackers from becoming you on our site,
should you forget to logoff! Most web browsers automatically accept cookies, but you can change your browser to prevent such acceptance, which will result
in your inability to purchase online from us. We do not retain any
individualized information as a result of our use of cookies.
"Cookies" are only one of several methods we use to authenticate
you and protect your information.
3. How does UsedJewelry.Net Jewelers use the individualized information
that we collect?
In addition to using the information referenced above to fulfill your
purchase order, we also retain your name, address, email address and
purchase information in our customer database. We use that information to
allow you to view your orders, to respond to your inquiries and to make subsequent
purchases easier and faster. We also may use that
information, from time to time, to contact you concerning our products,
services, sales or special promotions of UsedJewelry.Net Jewelers. We
try to limit those contacts to ones that might really be of interest to you. If
you would prefer not to be contacted about our special offers, products or
services, please notify us at the mailing address or email address provided below:
UsedJewelry.Net Jewelers
Customer Service
1963 Nt. Marshall #101, El Cajon, Ca. 92020
or
Email Us
We currently send emails only to those UsedJewelry.Net Jewelers customers who
request that we provide them with information about our products and
services. If you have previously requested such emails, but have changed
your mind, contact us by one of the methods referenced above or by
unsubscribing to the UsedJewelry.Net Jewelers Newsletter.
Please be advised that since promotions may already be in process at
the time of your request, it may take up to ten days before electronic
contacts cease. As a result, you may receive mail or other solicitations
from UsedJewelry.Net Jewelers during a ten-week period. You may also use the
above addresses and phone number to correct or update any of the
individual information we have stored.
4. How is the information UsedJewelry.Net Jewelers collects stored and what
security procedures do we have in place to protect the confidentiality of
that information?
Currently, the UsedJewelry.Net Jewelers customer information that we maintain is
stored in our internet database and in our corporate customer database.
Both databases are encrypted and password protected. We
limit access to that information to those within our organization with a
business need to know. Most of our employees do not have access to that
information. In addition, we enforce a policy against unauthorized
disclosure or use of the information you share with us, and we instruct
our employees concerning that policy. Those employees that do have access
are required to abide by our privacy policy. We also require that those
third parties who provide services to us and may have access to customer
information (such as data collection, storage and reporting services and
mail vendors) share our commitment to maintaining your privacy and adhere
to our company's nondisclosure requirements. As stated above, we do not
under any circumstances sell or rent customer information to any outside
company or organization nor do we permit any such organization to use
customer information for its own business purposes.
In fact, we will release specific information about you only if we are
compelled to do so to comply with valid legal processes such as a search
warrant, subpoena or court order or in the unlikely situation where we, in
good faith, believe such information is necessary to prevent harm to you
or others.
We use secure server technology to keep your personal information -
including your billing and account information - as secure as possible.
Your ordering information is encrypted. Once your
information is stored on our database, we have database security
technologies and procedures in place to protect it from access by
unauthorized employees or third parties.
5. How does UsedJewelry.Net Jewelers protect the safety and privacy of
children?
Our site is not directed or marketed to children under the age of 18. We
do not intentionally collect or store information on children. If we learn
that a child has made a purchase from UsedJewelry.Net Jewelers without his or her
parent's consent, we immediately, upon parental request, void the sale and
refund any monies collected on the return of the merchandise.
6. Will UsedJewelry.Net Jewelers privacy policy change?
We can't foretell the future and may need to change or enhance our policy to improve our service to you. If we
do change our policy, we will note those changes on our Web site. A
message will be displayed on our home page for a period of time that a
change has been made, and the change will be highlighted within the
privacy policy. You are welcome to refer to this policy each time you are
considering making a purchase.
If you have any questions or concerns about our Privacy Policy,
please Contact Us